Employees Walking And Talking
Digital Transformation

Bring Ingenuity.
Shine Bright®.

Discover Technology underpins every customer experience. We’re transforming our products and services to ensure our customers' needs are always met.

Digital Transformation in Action

Technology that Delights Customers

In a business powered by IT, digital transformation is a constant in order to delight our customers every day. There’s always a way to work smarter and exciting new technology to incorporate.

We’re achieving this step change by simplifying the development process and making our teams product-focused instead of project-focused. We're constantly working to decrease dependencies and reduce manual work. What was once seen as innovation, is now just business as usual for us.

How does it work? Through our product-based structure, business and technology teams work side by side every day. It's critical that we invest in our people, improve our processes, and consistently deliver reliable technology.

Inside our Transformation

Culture that inspires engineers

Developers and engineers are enabled to build their craft, share their knowledge with the world, learn from others, and grow their careers.

Using Generative AI to enhance our customer experience

Learn how Discover is using generative AI to create a better customer experience by empowering our call center agents.

Patent & Innovation Program

Discover's Patent & Innovation Program Boosts Invention, Collaboration & Inclusivity

How to build security in the development pipeline

Learn how Discover’s security team catches vulnerabilities before deployment.

Expanding Our Technology Footprint

The Discover Chatham Technology Hub

The Chatham Technology Hub is making a difference for the vibrant community on Chicago's South Side. Hear from Discover employees on their experiences in Chatham and learn more about the people, processes, and technology behind our mission to create brighter financial futures for our customers.

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Blog

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